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Practical information

We want you as a patient, relative, or visitor to feel safe and receive good information from us. Here you will find practical information on how to get here, daily routines, food offerings, parking, and other services available at our hospitals.

Harstad

The hospital in Harstad is located at St Olavs gate 70, directly opposite the town centre.

On foot

If you choose to walk, you can reach the hospital in about 15 minutes. Please note that Harstadgårdsveien can feel both long and steep if you have difficulty walking.

Bus and express boat

If you are coming to the hospital from Harstad town centre (from Harstad city terminal), the easiest options are:

  • Bus number 11 towards Samamoa (if you take route 11 towards Gansås, you will need to walk up Gamle kirkevei, which is steep).
  • Bus number 15 towards Fagerlia

Both bus routes depart from the closest busstop  (turn right when coming from the Harstad express boat quay).

It is recommended to use the journey planner from Troms County Traffic (Svipper). The information in the journey planner is always up to date.

Read more about the collective transportsystem(svipper.no)

Coming from Narvik?

If you are travelling from Narvik, the easiest way to purchase a ticket is at the Nordland Traffic app Reis.

Downloading apps?

Both Svipper and Reis can be downloaded at Google Play or App Store.

Taxi

You can take a taxi from Harstad city terminal.

Remember that travel expenses must be agreed upon in advance with Patient Travel.

Patient Travel

If you have received treatment, you can apply for financial support for your journey. If you require arranged transport to attend treatment, you may be entitled to a prescribed journey.

Read more about patient travel

Parking Spaces

App

Apcoa Flow is the app that should be used. Available in the App Store and Google Play Store. The Easy Park app can be used, but it incurs a 15% surcharge on the fee.

Note! The correct tariff group for parking is 9318

Visitor Parking

Parking Fees every day:
07:00-21:00: 32 NOK per hour 
21:00-07:00: 7 NOK per hour

Long-term visitor parking:
Maximum daily rate 250 NOK
Price from the 4th day onwards maximum 162 NOK
Price from the 8th day onwards maximum 113 NOK

It becomes cheaper the longer you park. If you pay by card and end the parking before the time is up, you can swipe your card to conclude the payment.

There are no special arrangements for inpatients or relatives who need to stay at the hospital for an extended period.

As of today, UNN does not have designated parking for motorcycles for visitors or guests.

​Cafés

Café Solan is located on the ground floor and is open to staff, patients, and visitors. The café is open Monday to Friday from 10:00 to 15:00.

Tel. 77 01 50 16

For patients, we have two cafés on the 4th and 5th floors.

Café Bothner (4th floor) and Café Kaarbøjordet (5th floor):

Opening hours:

  • Breakfast 08:30–10:00
  • Dinner 16:00
  • Afternoon coffee from 16:00 onwards
  • Supper from 18:00 onwards

About Café Bothner and Café Kaarbøjordet

Self-service is arranged for admitted patients.

Meals are served from a buffet for those patients who prefer their meals served in a different manner than on a tray by the bed. The buffet is based on self-service and is tailored for dietary needs for those who require it. Patients can help themselves to food in a new staffed café, and they receive good assistance from a host if they are unable to bring the food to the table.

Kiosk

Narvesen has a kiosk at the entrance on the ground floor.

Opening hours:

Monday - Friday: 07:00–19:00
Saturday: 10:00–15:00
Sunday: 11:00–17:00



The patient hotel in Harstad is located on the 3rd floor of the hospital.

Room Booking

booking.pingvinhotellet@unn.no

(the same booking address for all patient hotels in UNN)

Opening Hours at the Harstad Patient Hotel:

Monday-Thursday 07:30-20:00
Friday 07:30-12:00
Saturday Closed
Sunday 18:00-21:00

Check-in outside the hotel’s opening hours is at the hospital's emergency reception on the ground floor.

Services

Breakfast is included in the room rate and is served in the patient hotel’s dining room. Lunch and dinner can be purchased in Café Solan (ground floor) and Café Botner on the hospital's 4th floor. We do not serve evening meals, only breakfast.

There is a TV and available Internet in all hotel rooms.

A Narvesen kiosk is located at the main entrance of the hospital.

Parking spaces are available for a fee in marked areas outside the hospital.

Contact

Visiting Address:
St Olavs gate 70
9406 Harstad

Map (Google Maps)

Telephone

770 15 328 (every weekday from 06:30 to 21:00)

 

 

 

Narvik

The hospital is located at Stasjonsveien 61, approximately three kilometres north of the centre. It takes about 25 minutes to walk from the centre.

If you arrive in Narvik by the airport bus from Evenes, you can either walk or take a taxi to the hospital. The Health Express has a start and stop at the hospital on Furumoen. Remember that travel expenses must be agreed upon in advance with Patient Travel.

The tunnel from the E6 (Furumotunellen) is the main access road to the hospital.

There are established footpaths through Narvik Cemetery and up to the hospital, in addition to pavements along Stasjonsveien.

Public Transport

Several new bus services have been established to the new hospital on Furumoen.

It is recommended to use the journey planner and search for routes to/from UNN Narvik. The information in the journey planner is always up to date.

If you are travelling from Tromsø, it is easiest to purchase a ticket through Svipper
If you are travelling from Harstad, it is easiest to purchase a ticket via Nordlandstrafikk's app Reis

Downloading Apps?

Both Svipper and Reis can be downloaded at Google Play or App Store.

Health Express

The Health Express runs from Narvik to Tromsø. Individuals who have been referred for travel for health reasons can travel with the Health Express.

Timetable (in norwegian)

Map

Via Google Maps

Patient Travel

If you have received treatment, you can apply for financial support for your journey. If you require arranged transport to attend treatment, you may be entitled to a referred journey.

Read more about patient travel

The café is on the ground floor (turn to the left when you walk through  the main entrance).

Opening hours: Monday to Friday 07:30-17:00

Automated services (hot/cold drinks, snacks, etc.) are available 24 hours a day.

Telephone: 47 51 51 63

Patient Cafés

2nd floor: Services for inpatients within mental health and addiction treatment.

3rd floor: Services for inpatients who are going to the following wards:

  • Medical ward
  • Orthopaedic/Surgical ward
  • Maternity/Gynaecological ward

Patients and relatives who rely on a car to Furumoen can park in the public parking area outside the main entrance. Additionally, there are some public parking spaces outside the main entrance to Furumoen nursing home and outside the emergency reception/urgent care.

Due to high demand, it is encouraged to use the bus to and from Furumoen. Good bus connections have been established by Reis Nordland; check the route planner.

App

Use Easypark

Disabled Parking

There are disabled parking spaces at the main entrance (maximum 4 hours), in the main parking area, at Furumoen nursing home, and at the emergency reception/urgent care.
Remember to display the blue parking permit clearly in the front window.

Parking Charges Every Day:

07:00-21:00: 32 NOK per hour
21:00-07:00: 7 NOK per hour

Long-term Guest Parking:

Maximum daily price 250 NOK. Price from the 4th day onwards is a maximum of 162 NOK. Price from the 8th day onwards is a maximum of 113 NOK.

It becomes cheaper the longer you park. If you pay by card and end your parking before the time is up, you can swipe your card to end the payment.

There are no special arrangements for inpatients or relatives who need to stay at the hospital for an extended period.

Motorcycle Parking

Currently, UNN does not have designated parking for motorcycles for visitors or guests.

Reserved Parking:

There are also parking spaces marked "Reserved for Staff". This parking is reserved solely for staff or partners with their own parking permit.

Electric Vehicle

Overview (from ladestasjoner.no)

Complaints:

Park Nordic AS has an agreement with UNN regarding the operation and handling of parking complaints at Furumoen.

The parking area is publicly and privately marked and operates as public parking spaces.

If you have received a control sanction and wish to complain?

Go via parknordic.no

The patient hotel in Narvik is located in the hospital on the 3rd floor.

Room Booking:

Common booking office for the patient hotels at UNN, open on weekdays from 08:00 to 15:00.

Telephone number: 777 55 100

Email: booking.pingvinhotellet@unn.no

Check-in

The patient hotel is staffed on weekdays between 07:00 and 14:30. Check-in is at the reception in the main entrance. Outside the hotel’s opening hours, check-in is at the maternity department/gynaecological ward on the 3rd floor.

Breakfast

Breakfast is included in the stay and is served in the department café on the 3rd floor.

It is possible to purchase food at Café Pingvin by the main entrance during opening hours.

Additionally, there are 24-hour vending machines with a small selection of food and drinks.

TV and Internet

There is a TV and available WIFI in all hotel rooms.

Parking

Parking spaces available for a fee in marked areas outside the hospital.

Visiting Address:

UNN Narvik
Stasjonsveien 61
8515 Narvik

Map

Tromsø

By Bus

If you are coming to Breivika from Tromsø city centre, the easiest option is to take bus number 20 or 21 from Fredrik Langes gate. This bus journey takes approximately 15 minutes.

When you enter through the main entrance from the bus stop, you will be in wing A, level 6. The reception is located to your right.

Are you coming from Narvik?

The Health Express runs from Narvik to Tromsø. Individuals who have been referred for travel due to health reasons can use the Health Express.

Timetable (in norwegian)

Otherwise, there is a regular bus service. Take regional bus 100. It is recommended to use the journey planner for Troms County Traffic (Svipper). 

Are you arriving by express boat?

There is a bus from the harbour terminal. Bus number 21 departs at approximately 10:18.

From the Airport

It is recommended to use the journey planner for Troms County Traffic (Svipper). Search for Tromsø Airport and UNN to receive travel suggestions.

If you are travelling from Tromsø, it is easiest to purchase a ticket via Svipper.

Download the Svipper App?

Svipper can be downloaded at Google Play or App Store.

By Taxi

You can also take a taxi if you have arranged this with Patient Travel. The taxi stops outside the main entrance.

By Private Car

Patients and relatives should use the main entrance. Parking is available above the hospital or directly north of the clinical PET centre (green building).

Patient Travel

If you have received treatment, you can apply for financial support for your journey. If you require arranged transport to attend treatment, you may be entitled to a requisitioned travel.

Read more about patient travel.

When You Are at the Main Entrance

As you proceed further into the hospital, you will reach wings B, C, and finally D. There are signs by the lifts indicating which wing and floor you are on (for example, B6).

 

We have several guest parking areas near the hospital.

The parking by the emergency clinic is for emergency patients, those in labour, and those attending mammography.

Due to environmental considerations, high traffic volume, and limited parking spaces, we recommend using public transport where possible.

Parking Charges:

07:00-21:00: 32 NOK per hour

21:00-07:00: 7 NOK per hour

Long-term guest parking:

To achieve this price, payment/reservation must be made at the parking machine.

Maximum daily charge 250 NOK

Price from the 4th day onwards maximum 162 NOK.

Price from the 8th day onwards maximum 113 NOK.

Parking for disabled individuals is free both in reserved disabled spaces and in regular guest parking spaces.

App

Apcoa Flow is the app that should be used. Available in the App Store and Google Play Store. The Easy Park app can be used, but it incurs a 15% surcharge on the fee.

Electric Vehicles

Overview (from ladestasjoner.no)

Motorcycles

UNN currently does not have designated parking for motorcycles for visitors or guests.

Bicycle Parking:

Visitors can use all bicycle parking around the hospital. If you want parking near the main entrance, it is most practical to use:

  • spaces on the bicycle rack between the clinical PET centre (green building)  and the university
  • the bicycle shed just north of the clinical PET centre (green building).
    PET-senteret
    Pet Centre

     

The hospital café Evert is located in wing C, level 3. You can also go to wing D and take the lift to level 3. The hospital café Evert is open for both patients and staff from 9 am to 3 pm. There you can purchase hot and cold food and drinks. The café has plenty of seating.

Telephone: 77 66 94 36

At the main entrance in wing A, level 6, there is a Narvesen kiosk. Turn right when you enter the main entrance, or left in the vestibule if you are coming from one of the departments.

In the kiosk, you can purchase simple kiosk food, drinks, and reading material. The kiosk also offers betting.

Opening Hours Narvesen (through Google)

 

The entrance to the Penguin Hotel at UNN Tromsø is through the hospital's main entrance at A6. You can check in at the hotel reception upon arrival. There is always someone available to welcome you. The hotel is open 24 hours a day.

The maternity hotel is part of the Penguin Hotel. The rooms are equipped with changing tables. The maternity hotel has midwives available for added security for the new family.

There is a TV and internet access in all hotel rooms.

Meals

Breakfast is included in the room rate. Lunch, dinner, and evening meals are available for purchase in the hotel restaurant according to the current opening hours for those who do not have all meals included.

Breakfast:

Monday – Friday 06:30 - 10:00
Saturday – Sunday 07:30 - 10:30

Dinner:

Monday – Thursday 14:00 – 16:30
Friday (no dinner), tapas 11:00 – 14:00
Saturday – Sunday 14:00 – 16:00

Evening meal:

Monday – Thursday 18:00 - 19:30
Friday 17:00 – 19:30
Saturday – Sunday 18:00 – 19:30

Subject to changes in opening hours during holidays and public holidays. Please check the notice in the restaurant for current opening hours.

A simpler food offering is also available for purchase at the hotel reception 24 hours a day.

Narvesen has a kiosk located near the reception.

Parking

Parking spaces are available for a fee in marked areas outside the hospital. We have limited parking available and encourage those who can to use public transport. Bus route 20 runs from Tromsø city centre to UNN, and the journey takes 10-15 minutes.

Prices at the Penguin Hotel, Tromsø

  • Inpatients in Tromsø
    • Do not pay for their stay at the hotel
    • All meals included
    • The room must be booked in writing from the department to which the patient belongs
  • Accompanying persons/guardians of children under 18 years who are admitted
    • Do not pay for their stay at the hotel
    • All meals included
    • The room must be booked in writing from the department to which the patient belongs
  • Radiation patients - Long-term residents (over 5 nights)
    • The patient does not pay for accommodation including breakfast
    • The room must be booked in writing from the department treating the patient
  • Outpatients and day patients
    • Payment directly to the patient hotel
    • The room is booked through the patient hotel's common booking system
    • Reimbursement according to current rates from Patient Travel
  • Relatives and others
    • Contact via email pingvinhotellet@unn.no for room bookings and price information.
    • No reimbursement from Patient Travel

Contact

Visiting address:
Hansine Hansensvei 61
9019 Tromsø

Map

Telephone:
777 55 100 (available 24 hours)

Booking

Room bookings can be made through the patient hotel's common booking system: booking.pingvinhotellet@unn.no

 

Last updated 4/23/2026